Fire alarm maintenance in Telford
Keep your fire alarm ready when it matters. Planned maintenance, testing, installation and practical fault finding for fire alarm systems.
- Sheet
- Fire alarm maintenance
- Base
- Telford, Shropshire
- Coverage
- Shropshire & West Midlands
- Office
- 01952 947 963
What we do
VMT supports conventional and addressable systems with clear testing, servicing and documented maintenance.
- 01Conventional and addressable systems
- 02Planned preventative maintenance
- 03Inspection, testing and panel diagnostics
- 04Detector and sounder installation
- 05Logbook verification and takeover assessments
- 06Fault finding and minor upgrades
Our approach
Fire alarm servicing that keeps you compliant and the system dependable
Equipment we install and support
- Advanced
- Apollo
- Hochiki
- C-TEC
- Kentec
- Honeywell Gent
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person for a non-domestic building must keep fire safety equipment maintained and in efficient working order. For most fire alarm systems that means regular servicing by a competent person, a logbook kept up to date and faults dealt with promptly.
We maintain conventional and addressable systems. A service visit covers the control panel, power supplies and standby batteries, a proportion of detectors, call points and sounders, and any interfaces such as door release or plant shutdown. Results are recorded in the logbook and any defects are reported with clear recommendations.
When a system has been looked after by another company, or nobody is sure of its condition, we carry out a takeover assessment. This establishes what is installed, whether it is working as designed and what needs attention before we take on the maintenance.
Between visits we provide practical fault finding for panel faults, earth faults, device faults and false alarms, which are often caused by detectors that no longer suit the way a room is used.
What to expect
How a job runs, from survey to handover
- Stage 01
Initial assessment
We review the panel, the logbook, previous service records and the layout of devices on site.
- Stage 02
Maintenance schedule
We agree service visits at the right intervals for the system and your fire risk assessment.
- Stage 03
Testing and servicing
Each visit tests a planned share of devices, checks power and interfaces, and records the results.
- Stage 04
Reporting and remedial work
You receive a clear record of what was tested, any defects found and the recommended fixes.
Standards and guidance
What applies to this work
General guidance only. The requirements for a specific property depend on its use, its risk assessment and any insurer or contract terms.
BS 5839-1:2025
Code of practice for fire detection and alarm systems in non-domestic premises, including servicing at intervals not exceeding six months.
Regulatory Reform (Fire Safety) Order 2005
Places duties on the responsible person to assess fire risk and maintain fire safety equipment.
BS 5839-6
Code of practice for fire detection and alarm systems in domestic premises.
Questions answered
Common questions about fire alarm servicing
How often should a commercial fire alarm be serviced?
BS 5839-1 recommends periodic inspection and servicing at intervals not exceeding six months. Your fire risk assessment or insurer may set further requirements.
What is the weekly fire alarm test?
BS 5839-1 recommends that a different manual call point is operated each week to check the system raises the alarm. The responsible person, or someone they appoint, normally carries this out and records it in the logbook.
What is the difference between conventional and addressable systems?
A conventional system reports which zone an alarm or fault is in. An addressable system identifies the exact device, which makes finding faults and responding to alarms faster in larger buildings.
Can you take over maintenance of an existing system?
Yes. We start with a takeover assessment so we understand the system's condition and records before agreeing a maintenance schedule.
Why does my fire alarm keep giving false alarms?
Common causes include detectors in the wrong place for how a room is now used, steam or dust, ageing devices and wiring faults. We trace the cause from the panel history and the site rather than simply disabling devices.
Guides
Fire alarm questions, answered
Practical guides written from the jobs we attend, so you know what to check before you call.
Fire alarmsFire Alarm Servicing: What’s Included & How Often? (UK Guide)3 min read
Fire alarmsFire Alarm Panel Beeping: What It Means & What To Do5 min read
Fire alarmsFire Alarm Logbook: What Must Be Recorded + Example Entries4 min readProfessional fire alarm servicing across Telford, Shropshire and the West Midlands.
- Telford
- Shrewsbury
- Wolverhampton
- Stafford
- Shropshire
- West Midlands
Customer reviews
Rated by the people we protect.
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