Privacy-policy

Privacy Policy

VMT Solutions Ltd

Last updated: 11/02/2026

1. Who We Are

VMT Solutions Ltd is a UK-based fire and security systems provider operating in Telford, Shrewsbury and the West Midlands.

We provide installation, maintenance and servicing of Fire Alarm, CCTV, Intruder Alarm and Access Control systems.

For any data protection queries, contact:
[email protected]

2. What Personal Data We Collect

We collect personal data only when you submit a contact form on our website.

This may include:

  • Full name

  • Email address

  • Telephone number

  • Company name (if provided)

  • Any information included in your message

We do not collect sensitive personal data.

3. How We Collect Data

Data is collected only when you voluntarily submit information through our website contact form.

The form is processed via WordPress (WP Mail) and sent directly to our secure business email account.

4. Why We Collect Your Data

We process your personal data in order to:

  • Respond to enquiries

  • Provide quotations

  • Arrange site visits

  • Deliver contracted services

  • Communicate regarding ongoing work

We do not use your data for unsolicited marketing.

5. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Legitimate Interest – to respond to your enquiry

  • Contractual Necessity – where services are requested or agreed

6. Data Storage & Security

  • Emails are stored securely within our business email system.

  • Website hosting is secured via standard encryption (SSL).

  • We take reasonable technical and organisational measures to protect your data from unauthorised access, misuse or disclosure.

7. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data: retained for business reference

  • Client data: retained for contractual, accounting and legal compliance purposes

You may request deletion of your data at any time, subject to legal obligations.

8. Sharing of Data

We do not sell, trade or rent your personal data.

Your data may only be accessible to:

  • Our website hosting provider

  • Our email service provider

All service providers are required to handle data securely.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

10. Cookies

Our website may use basic technical cookies necessary for website functionality.

We do not use advertising or tracking cookies.

11. Contact

For any privacy-related enquiries:

VMT Solutions Ltd
Email: [email protected]

WhatsApp